FAQ's - Frequently Asked Questions
Are you looking for the answer to a question you have but can't find it anywhere on the website. Here is where you will find all of our Frequently Asked Questions or FAQ's for short. If the answer you are looking for is not here send us an email and we'll try our best to get back to you as soon as possible.
Are all the pieces food / hot beverage safe?
They sure are! All Posy Ceramics are made with food safe glaze and fired in a kiln which cooks them to a high enough temperature to make them vitreous - or for a better term hot drink/ food safe. For more detailed look at the ceramic process follow this link.
Can I put the pieces in the Microwave and Dishwasher?
As all Posy pieces are delicately hand made, we do encourage you to hand wash your pieces when possible. Saying this all pieces have been tested in both the Microwave and Dishwasher over a long period of time and there have been no issues/damage.
Do you make customise orders?
We absolutely do! We love taking your creative minds and collaborating on custom pieces. It is up to Posy Ceramics discretion what kind of pieces can be customised and we will always refuse a custom order copying another artist. Contact us if you have some ideas and we can work together creating your perfect piece!
Do you wholesale your pieces?
Yes! Please send a wholesale request to posyceramics@gmail.com.
Do you ship Internationally?
Yes. Postage is calculated at checkout and is dependant on the weight of the order and the country it is being sent to. Postage is always subject to change so please see Shipping and Returns info or check your postage at the checkout for more detailed and current info!
*Please note that taxes are not pre-handled and orders may incur country specific import taxes. We are not responsible for any stolen or missing packages*