Shipping & Returns

Shipping

Posy Ceramics ships pottery WORLDWIDE excluding the UK (sorry guys) :(
At checkout, please ensure to double check your address. Some items are often shipped the very same day of purchase. If you do make a mistake make sure to email adjustments to posyceramics@gmail.com.

International shipping will be processed at checkout. Posy Ceramics currently ships to Europe, United States, Canada, New Zealand and Asia. If you are located outside of these countries and would like to purchase an item, please contact me and I will look into arranging shipping to your country.

Delivery times displayed at the checkout are subject to change and include handling times. You'll receive an email once your item(s) have been shipped.

Please Note: 
Posy Ceramics is not responsible for any customs, import or administrate fees that may apply in your country. The customer is responsible for their package, if returned to sender (marked as unclaimed or incorrect address) Posy Ceramics does not offer free shipping back to the customer.

Posy Ceramics is not responsible for stolen or lost packages, however, we will do everything we can to track down the parcel.

By shopping at Posy Ceramics you agree to all store terms and conditions.

  

Returns

In the unlikely event that your piece arrives broken or damaged in the mail please email posyceramics@gmail.com with pictures and one you receive a confirmation email your piece will be replaced. 

I do not offer returns, refunds or exchanges for change of mind.